Effective Date: 01/01/2023 Lifestyle Entrepreneur Limited Company Address: 1 London Road, Luton, LU1 3UE Website: https://lifestyleentrepreneurwebclass.co.uk/ Email: info@lifestyle-entrepreneur.co.uk
1. Introduction
Lifestyle Entrepreneur Limited (“we”, “our”, “us”) is committed to customer satisfaction. This Refund Policy outlines the conditions under which you may request a refund for chargeable education services booked through our website https://lifestyleentrepreneurwebclass.co.uk/.
2. Services Covered
This Refund Policy applies to all chargeable education services offered by us, including but not limited to:
- Online courses
- Workshops
- Seminars
3. Refund Eligibility
3.1 Online Courses
- If you are not satisfied with an online course, you may request a refund within 14 days of purchase, provided you have not accessed more than 5% of the course content.
- Refunds will not be issued if more than 5% of the course content has been accessed.
3.2 Workshops and Seminars
- If you need to cancel your attendance at a workshop or seminar, you may request a refund up to 7 days before the scheduled date.
- Refunds will not be issued for cancellations made less than 7 days before the event.
4. How to Request a Refund
To request a refund, please contact us at info@lifestyle-entrepreneur.co.uk with the following information:
- Your full name
- Email address used for booking
- Details of the service purchased (e.g. course name, workshop date)
- Reason for the refund request
5. Processing Your Refund
- Once we receive your refund request, we will review it and notify you of the status of your refund within 7 business days.
- If your refund is approved, we will process it and a credit will automatically be applied to your original method of payment within 14 business days.
6. Non-Refundable Situations
Refunds will not be issued under the following circumstances:
- Failure to attend a workshop or seminar without prior notice.
- Requests made less than 7 days before the scheduled date of a workshop or seminar.
- Accessing more than 5% of the online course content.
- Any other situation not specified in this Refund Policy.
7. Changes to This Refund Policy
We reserve the right to modify this Refund Policy at any time. Any changes will be posted on this page with an updated effective date. Your continued use of our services after any such changes constitute your acceptance of the new Refund Policy.
8. Contact Us
If you have any questions about this Refund Policy, please contact us at info@lifestyle-entrepreneur.co.uk